Hey Mia, I'm glad we could get your issue solved without delay. Don't hesitate to reach out if you ever have an issue with Two Wombats service and we will solve it! Thanks!
Freddie FortuneTwo Wombats
Great experience my order got delivered…
Great experience my order got delivered to the wrong house and Lee contacted me straight away and got it sorted by sending me a replacement witch came straight away, would definitely recommend this company and will be ordering from here again
Thanks Freddie! We are always here to sort any issues. Thanks for shopping with us!
Val KudryaTwo Wombats
Best business I've dealt it! Outstanding service
Two Wombats are an exceptional company and it's such a pleasure not only buying my beloved nicotine pouches from them but also dealing with their customer services representatives! Lee, who has assisted me on numerous occasions is down to earth, friendly and extremely eager to help. Twice now I have made an error with my order, and without hesitation Lee sent me a return labels and exchanged my items free of charge for me. Two Wombats genuinely care for their customers and want their customers to receive the best possible experience. I do't say this lightly, but in my opinion Two Wombats is genuinely the best company and customer service I have ever received and to me there is no other company that quenches my nicotine pouch thirst as well as Two Wombats do! Please keep up the good work and Lee you're an absolute superstar!
Hi Levi,Thank you so much for your wonderful feedback — we're thrilled to hear you've been with us for nearly four years and still think we're awesome! 😀 Your support truly means a lot.Best regards, Olivia
Ian Stanton-WrightTwo Wombats
When I had a delivery problem, it was Two Wombats that informed me, before the delivery company. I was willing to wait for a 2nd delivery attempt, but TW immediately despatched a replacement.
Hey Ian, glad we could get that delivery issue sorted for you! You can always reach out to us if you ever have an issue and we'll get to the bottom if it. Cheers!
Jayden WilsonTwo Wombats
Always happy to help with any issues
Always happy to help with any issues, very quick delivery and a great selection of pouches. Will always recommend to people!
Thanks so much for recommending us Jayden! Be sure to take advantage of our refer-a-friend program and earn free can tokens for you and your friends when you share your link: https://twowombats.com/pages/loyalty-program
Pam FraserHAYYP
Excellent service quick delivery and…
Excellent service quick delivery and good prices. Cant fault them.
XQS Cool Ice proves that smaller pouches can still pack serious punch. This mini format concentrates intense menthol cooling into a discreet package that virtually disappears under your lip. The icy sensation spreads quickly, delivering that sharp, awakening chill that menthol enthusiasts crave.
Strength and Format
The mini size makes Cool Ice ideal for situations where discretion matters most. Meetings, social events, or any moment when you want your nicotine pouch to remain completely undetectable—Cool Ice handles these scenarios perfectly while still delivering on flavor and sensation.
Who It's For
Despite the compact format, XQS hasn't compromised on experience. The menthol intensity matches their full-size options, providing the same refreshing blast in a more portable package. Cool Ice appeals to users who prioritize subtlety and convenience without sacrificing the cooling intensity that makes mint varieties so satisfying.
Ingredients
Water
Filler (E 460 - cellulose)
Humectant (E 1520 - propylene glycol)
Nicotine
Flavourings
Salt
Acidity regulator (E 500 - sodium carbonate)
Sweetener (E 950 - acesulfame K)
How to use
1Place the pouch between your upper lip and gum. The nicotine absorbs through the gum tissue.
2A slight tingling sensation is normal - this is the nicotine being released.
3Keep the pouch in place for 20-45 minutes depending on strength and format.
4Dispose of used pouches responsibly - most cans have a compartment for used pouches.
5Stay hydrated. Nicotine pouches can cause dry mouth.
6Store pouches in a cool, dry place. Refrigeration extends freshness but isn't required.
About XQS
XQS prioritizes the user experience - comfortable pouches, balanced flavours, and consistent nicotine delivery. Quality over extremes.
Getting started
New to pouches
✓Start with a lower strength (4-6mg) if you're new to nicotine pouches.
✓Use for 10-15 minutes initially to gauge your tolerance.
✓If you feel dizzy or nauseous, remove the pouch immediately.
✓Don't swallow - while not dangerous, it's uncomfortable.
✓Wait at least an hour before trying a second pouch if new to these products.
Switching from smoking or vaping
→Former smokers often start with regular strength (6-8mg) and adjust from there.
→Vape users may need less nicotine than expected - start lower and increase if needed.
→The absorption is different from smoking - effects may feel different even at equivalent nicotine levels.
→Give yourself a week to adjust to the different delivery method.
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Frequently Asked Questions
Disclaimer: Nicotine products are intended for adult consumers only. No health claims. Check local regulations.
Two Wombats
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