Hey Mia, I'm glad we could get your issue solved without delay. Don't hesitate to reach out if you ever have an issue with Two Wombats service and we will solve it! Thanks!
Lucas WarriorNortherner UK
Payed for my items but failed the…
Payed for my items but failed the verification still took my money anyway
Hi Lucas,Thank you for your feedback.When a payment is initiated, a temporary reservation (authorization hold) is created on the amount. If the verification process is not completed or fails, the payment is not captured by us.In those cases, the reservation is automatically released by your bank, usually within 24 hours. The exact timing can sometimes depend on your bank’s processing times.If the amount is still reserved after 24 hours, we recommend contacting your bank for further details. Of course, you’re also welcome to reach out to us and we’ll gladly assist you.Kind regards,Tina
MarianneNortherner UK
The value for product is excellent
The value for product is excellent. However, the delivery process is challenging. It would be helpful to have a time frame for delivery since I must sign for it. FedEx email stated it would be delivered by 1:30, I waited until 4pm and had to run to the store. In the 45 minutes that I was gone the delivery was attempted and missed. I wasted a whole day waiting for this and had to wait again.
Hi Marianne,We appreciate you bringing the delivery issues to our attention. We're happy to hear that you find excellent value in our product. We'll review the delivery process to improve the experience. Thank you for your feedback.Best regards,The Customer Experience Team
Val KudryaTwo Wombats
Best business I've dealt it! Outstanding service
Two Wombats are an exceptional company and it's such a pleasure not only buying my beloved nicotine pouches from them but also dealing with their customer services representatives! Lee, who has assisted me on numerous occasions is down to earth, friendly and extremely eager to help. Twice now I have made an error with my order, and without hesitation Lee sent me a return labels and exchanged my items free of charge for me. Two Wombats genuinely care for their customers and want their customers to receive the best possible experience. I do't say this lightly, but in my opinion Two Wombats is genuinely the best company and customer service I have ever received and to me there is no other company that quenches my nicotine pouch thirst as well as Two Wombats do! Please keep up the good work and Lee you're an absolute superstar!
Thanks so much for the feedback Val! It is a pleasure working with our customers to make sure we provide the best experience possible.
Freddie FortuneTwo Wombats
Great experience my order got delivered…
Great experience my order got delivered to the wrong house and Lee contacted me straight away and got it sorted by sending me a replacement witch came straight away, would definitely recommend this company and will be ordering from here again
Thanks Freddie! We are always here to sort any issues. Thanks for shopping with us!
kalvinSnus Vikings
Snus Vikings always has the best prices…
Snus Vikings always has the best prices and with free next day delivery what more can you ask for. Service is great and the huge range of flavours makes it my go to place for Snus.
Hello Paul,Thank you for taking some time to share your experience. We’re very sorry to hear that you did not receive your order and understand how frustrating this situation must be.After reviewing your concern, we can confirm that your full address was included on the order placed. We sincerely apologize for any discrepancy that may have occurred during shipment.Our team has sent you a recent message regarding this investigation. To help us move forward as quickly as possible, we kindly ask that you reply directly to that email so we can continue the conversation and gather any additional details needed to resolve this for you.We truly appreciate your patience and the opportunity to make this right, and we look forward to assisting you further.Kind Regards,Customer Experience Team
Ian Stanton-WrightTwo Wombats
When I had a delivery problem, it was Two Wombats that informed me, before the delivery company. I was willing to wait for a 2nd delivery attempt, but TW immediately despatched a replacement.
Hey Ian, glad we could get that delivery issue sorted for you! You can always reach out to us if you ever have an issue and we'll get to the bottom if it. Cheers!
Vala SaraeiHAYYP
Brilliant goods and service provider
Brilliant goods and service provider! I have been a loyal customer of theirs for nearly 4 years, and they are awesome.Vala
Hi Levi,Thank you so much for your wonderful feedback — we're thrilled to hear you've been with us for nearly four years and still think we're awesome! 😀 Your support truly means a lot.Best regards, Olivia
Customer Reviews
See what customers are saying about Skruf Fresh Mint
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Product Details
BrandSkruf
FlavourFresh mint
Strength8mg
FormatRegular
Available From6 vendors
Price (1 Pack)£3.99 - £5.09
Gentle Mint for Everyday Comfort
Skruf Fresh Mint is the entry point to the Skruf mint range, and it is a welcoming one. The mint flavour is gentle and smooth, with just enough cooling to feel fresh without any of the face-numbing intensity of the stronger options. It is designed for comfort over long sessions.
Strength and Format
The regular format pouch is slightly larger than the slim versions, giving a fuller feel under the lip. At 8mg nicotine, the strength is moderate and well suited to users who want something they can reach for throughout the day without worrying about overdoing it. Flavour lasts 30 to 40 minutes with steady, even release.
Who It's For
Fresh Mint is the kind of product that does not grab headlines but earns loyal daily users. The Skruf quality is evident in how smooth and natural the mint tastes. No chemical edge, no artificial sharpness. Just clean, comfortable mint at a sensible strength. It is one of the best everyday pouches on the market.
Ingredients
Nicotine
Water
Plant-based fibres
Mint flavouring
Sweetener
pH adjusters
Humectant
How to use
1Place the regular format pouch under your upper lip for 30 to 40 minutes. The gentle mint arrives without any sharp tingling. Excellent for extended wear during work or while relaxing. The regular format gives a comfortable, full feel.
About Skruf
Skruf started in 2002 when two friends in the village of Skruv, Smaland, decided to challenge the big Swedish tobacco companies. They began making traditional snus and earned a loyal following for their quality. Imperial Brands acquired Skruf in 2019, giving the brand global reach while keeping the craft approach that made it popular. The Super White line is their tobacco-free range.
Getting started
New to pouches
✓Skruf Fresh Mint at 8mg is an ideal first nicotine pouch. The gentle flavour and moderate strength will not overwhelm newcomers. Start with 15 to 20 minutes and extend from there as you get comfortable. This is genuinely one of the best products to begin your pouch journey with.
Switching from smoking or vaping
→Fresh Mint at 8mg works well for light smokers making the transition. The clean mint taste is a pleasant change from smoke. If you were a light to moderate smoker (under 10 cigarettes per day), this strength should satisfy. Heavier smokers might prefer Crystal Fresh at 11mg.
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Frequently Asked Questions
Disclaimer: Nicotine products are intended for adult consumers only. No health claims. Check local regulations.