Hey Mia, I'm glad we could get your issue solved without delay. Don't hesitate to reach out if you ever have an issue with Two Wombats service and we will solve it! Thanks!
Lucas WarriorNortherner UK
Payed for my items but failed the…
Payed for my items but failed the verification still took my money anyway
Hi Lucas,Thank you for your feedback.When a payment is initiated, a temporary reservation (authorization hold) is created on the amount. If the verification process is not completed or fails, the payment is not captured by us.In those cases, the reservation is automatically released by your bank, usually within 24 hours. The exact timing can sometimes depend on your bank’s processing times.If the amount is still reserved after 24 hours, we recommend contacting your bank for further details. Of course, you’re also welcome to reach out to us and we’ll gladly assist you.Kind regards,Tina
Val KudryaTwo Wombats
Best business I've dealt it! Outstanding service
Two Wombats are an exceptional company and it's such a pleasure not only buying my beloved nicotine pouches from them but also dealing with their customer services representatives! Lee, who has assisted me on numerous occasions is down to earth, friendly and extremely eager to help. Twice now I have made an error with my order, and without hesitation Lee sent me a return labels and exchanged my items free of charge for me. Two Wombats genuinely care for their customers and want their customers to receive the best possible experience. I do't say this lightly, but in my opinion Two Wombats is genuinely the best company and customer service I have ever received and to me there is no other company that quenches my nicotine pouch thirst as well as Two Wombats do! Please keep up the good work and Lee you're an absolute superstar!
Thanks so much for the feedback Val! It is a pleasure working with our customers to make sure we provide the best experience possible.
MarianneNortherner UK
The value for product is excellent
The value for product is excellent. However, the delivery process is challenging. It would be helpful to have a time frame for delivery since I must sign for it. FedEx email stated it would be delivered by 1:30, I waited until 4pm and had to run to the store. In the 45 minutes that I was gone the delivery was attempted and missed. I wasted a whole day waiting for this and had to wait again.
Hi Marianne,We appreciate you bringing the delivery issues to our attention. We're happy to hear that you find excellent value in our product. We'll review the delivery process to improve the experience. Thank you for your feedback.Best regards,The Customer Experience Team
Freddie FortuneTwo Wombats
Great experience my order got delivered…
Great experience my order got delivered to the wrong house and Lee contacted me straight away and got it sorted by sending me a replacement witch came straight away, would definitely recommend this company and will be ordering from here again
Thanks Freddie! We are always here to sort any issues. Thanks for shopping with us!
kalvinSnus Vikings
Snus Vikings always has the best prices…
Snus Vikings always has the best prices and with free next day delivery what more can you ask for. Service is great and the huge range of flavours makes it my go to place for Snus.
Hello Paul,Thank you for taking some time to share your experience. We’re very sorry to hear that you did not receive your order and understand how frustrating this situation must be.After reviewing your concern, we can confirm that your full address was included on the order placed. We sincerely apologize for any discrepancy that may have occurred during shipment.Our team has sent you a recent message regarding this investigation. To help us move forward as quickly as possible, we kindly ask that you reply directly to that email so we can continue the conversation and gather any additional details needed to resolve this for you.We truly appreciate your patience and the opportunity to make this right, and we look forward to assisting you further.Kind Regards,Customer Experience Team
Jayden WilsonTwo Wombats
Always happy to help with any issues
Always happy to help with any issues, very quick delivery and a great selection of pouches. Will always recommend to people!
Thanks so much for recommending us Jayden! Be sure to take advantage of our refer-a-friend program and earn free can tokens for you and your friends when you share your link: https://twowombats.com/pages/loyalty-program
Ian Stanton-WrightTwo Wombats
When I had a delivery problem, it was Two Wombats that informed me, before the delivery company. I was willing to wait for a 2nd delivery attempt, but TW immediately despatched a replacement.
Hey Ian, glad we could get that delivery issue sorted for you! You can always reach out to us if you ever have an issue and we'll get to the bottom if it. Cheers!
Craig SouthernNortherner UK
Excellent deals on snus
Excellent deals on snus. Hyper fast delivery. Will use them as my only source going forward. Way cheaper than the co op I was previously using
Hi Craig,We're happy to hear that you had a great experience with our fast delivery and excellent deals. We appreciate your feedback and are glad we can be your primary source going forward!Best regards,The Customer Experience Team
Customer Reviews
See what customers are saying about XO Watermelon Chili
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Product Details
BrandXO
FlavourWatermelon
Strength8mg
FormatSlim
Available From5 vendors
Price (1 Pack)£4.22 - £4.99
Watermelon meets chili heat. Bold move.
You do not see watermelon and chili together very often in nicotine pouches, and that is exactly what makes this interesting. XO Watermelon Chili leads with juicy watermelon sweetness, then introduces a gentle chili warmth that builds slowly. The heat is there but controlled, more of a tingle than a burn.
Strength and Format
The combination works better than it sounds on paper. The watermelon provides a refreshing sweetness while the chili adds a savoury warmth that keeps your palate engaged. It is the kind of flavour that makes you want to have another one just to figure out how it works.
Who It's For
At 8mg per pouch, this is not just a novelty. It has the nicotine content to satisfy daily users. Made by BAS Nordic AB in Sweden, the quality is consistent and the slim format is comfortable. If you are tired of the same old fruit and mint options, Watermelon Chili is worth trying.
Ingredients
Nicotine
Water
Plant-based fibres
Flavourings
Sweetener
pH adjusters
Humectant
How to use
1Place the slim pouch under your upper lip. The watermelon arrives first, with the chili warmth building over 2 to 3 minutes. Leave in for 30 to 45 minutes. The warmth is part of the flavour design and is not a sign of irritation. Try it before meals when your palate is neutral for the best flavour experience.
About XO
XO is a Swedish nicotine pouch brand made by BAS Nordic AB in Malmo. The brand focuses on bold fruit flavours and a clean, modern look. Each can holds 20 slim pouches at 8mg per pouch, putting XO firmly in the stronger end of the regular category. The range covers seven flavours with a few unexpected twists like Watermelon Chili.
Getting started
New to pouches
✓Watermelon Chili is an unusual first pouch. The flavour is complex and the 8mg nicotine is above beginner level. If you are new to pouches, starting with a simpler flavour like spearmint or blueberry will give you a better baseline. Come back to this one once you know what to expect from pouches.
Switching from smoking or vaping
→If you are looking for something completely different from tobacco, Watermelon Chili delivers. The chili warmth can actually be comforting for former smokers who miss the throat hit from cigarettes. At 8mg, the nicotine content is sufficient for managing cravings. An unusual but effective switching option.
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Frequently Asked Questions
Disclaimer: Nicotine products are intended for adult consumers only. No health claims. Check local regulations.
Two Wombats
Northerner UK
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