Hey Mia, I'm glad we could get your issue solved without delay. Don't hesitate to reach out if you ever have an issue with Two Wombats service and we will solve it! Thanks!
Lucas WarriorNortherner UK
Payed for my items but failed the…
Payed for my items but failed the verification still took my money anyway
Hi Lucas,Thank you for your feedback.When a payment is initiated, a temporary reservation (authorization hold) is created on the amount. If the verification process is not completed or fails, the payment is not captured by us.In those cases, the reservation is automatically released by your bank, usually within 24 hours. The exact timing can sometimes depend on your bank’s processing times.If the amount is still reserved after 24 hours, we recommend contacting your bank for further details. Of course, you’re also welcome to reach out to us and we’ll gladly assist you.Kind regards,Tina
MarianneNortherner UK
The value for product is excellent
The value for product is excellent. However, the delivery process is challenging. It would be helpful to have a time frame for delivery since I must sign for it. FedEx email stated it would be delivered by 1:30, I waited until 4pm and had to run to the store. In the 45 minutes that I was gone the delivery was attempted and missed. I wasted a whole day waiting for this and had to wait again.
Hi Marianne,We appreciate you bringing the delivery issues to our attention. We're happy to hear that you find excellent value in our product. We'll review the delivery process to improve the experience. Thank you for your feedback.Best regards,The Customer Experience Team
Freddie FortuneTwo Wombats
Great experience my order got delivered…
Great experience my order got delivered to the wrong house and Lee contacted me straight away and got it sorted by sending me a replacement witch came straight away, would definitely recommend this company and will be ordering from here again
Thanks Freddie! We are always here to sort any issues. Thanks for shopping with us!
Val KudryaTwo Wombats
Best business I've dealt it! Outstanding service
Two Wombats are an exceptional company and it's such a pleasure not only buying my beloved nicotine pouches from them but also dealing with their customer services representatives! Lee, who has assisted me on numerous occasions is down to earth, friendly and extremely eager to help. Twice now I have made an error with my order, and without hesitation Lee sent me a return labels and exchanged my items free of charge for me. Two Wombats genuinely care for their customers and want their customers to receive the best possible experience. I do't say this lightly, but in my opinion Two Wombats is genuinely the best company and customer service I have ever received and to me there is no other company that quenches my nicotine pouch thirst as well as Two Wombats do! Please keep up the good work and Lee you're an absolute superstar!
Hello Paul,Thank you for taking some time to share your experience. We’re very sorry to hear that you did not receive your order and understand how frustrating this situation must be.After reviewing your concern, we can confirm that your full address was included on the order placed. We sincerely apologize for any discrepancy that may have occurred during shipment.Our team has sent you a recent message regarding this investigation. To help us move forward as quickly as possible, we kindly ask that you reply directly to that email so we can continue the conversation and gather any additional details needed to resolve this for you.We truly appreciate your patience and the opportunity to make this right, and we look forward to assisting you further.Kind Regards,Customer Experience Team
Jayden WilsonTwo Wombats
Always happy to help with any issues
Always happy to help with any issues, very quick delivery and a great selection of pouches. Will always recommend to people!
Thanks so much for recommending us Jayden! Be sure to take advantage of our refer-a-friend program and earn free can tokens for you and your friends when you share your link: https://twowombats.com/pages/loyalty-program
Vala SaraeiHAYYP
Brilliant goods and service provider
Brilliant goods and service provider! I have been a loyal customer of theirs for nearly 4 years, and they are awesome.Vala
Hi Levi,Thank you so much for your wonderful feedback — we're thrilled to hear you've been with us for nearly four years and still think we're awesome! 😀 Your support truly means a lot.Best regards, Olivia
Ian Stanton-WrightTwo Wombats
When I had a delivery problem, it was Two Wombats that informed me, before the delivery company. I was willing to wait for a 2nd delivery attempt, but TW immediately despatched a replacement.
Hey Ian, glad we could get that delivery issue sorted for you! You can always reach out to us if you ever have an issue and we'll get to the bottom if it. Cheers!
Customer Reviews
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Product Details
BrandIceberg
FlavourMint
Strength50mg
FormatSlim
Available From7 vendors
Price (1 Pack)£3.35 - £4.29
Dark, intense flavour for when mint isn't enough
Iceberg Black is the no-nonsense option in the Iceberg lineup. The flavour sits in dark mint territory — think strong peppermint with slightly earthy, almost liquorice-like undertones. It's not trying to be refreshing or fruity. It's trying to be intense, and it succeeds.
Strength and Format
The 50mg/g nicotine strength matches the flavour's intensity. You feel it immediately, and the dark mint flavour actually complements the nicotine burn rather than trying to hide it. The slim format keeps things comfortable, though the experience itself is anything but gentle.
Who It's For
This one's for people who find regular mint pouches too tame. If you like your nicotine pouches to feel like they mean business, Iceberg Black delivers. Just know what you're getting into — this is strong stuff by any standard.
Ingredients
Nicotine
Cellulose (E460)
Water
Flavourings
Acesulfame K (E950)
Sodium Carbonate (E500)
Salt
Sodium Alginate (E401)
How to use
1Place the pouch between your upper lip and gum. The dark mint flavour kicks in quickly and tends to intensify over the first few minutes. Keep it in for 20-40 minutes. The taste holds up well throughout the session.
About Iceberg
Iceberg is made by Neoptolem, a Polish manufacturer that has carved out a niche in the nicotine pouch market by going where most brands won't. They're best known for high-strength options — their standard line sits at 50mg/g, which puts them well above mainstream brands. With one of the largest flavour ranges of any single brand (35+ options spanning mint, fruit, candy, and dessert categories), Iceberg has built a loyal following among experienced users who want both variety and a serious nicotine hit.
Getting started
New to pouches
✓Iceberg Black is about as far from a beginner pouch as you can get. The 50mg/g strength combined with the intense flavour will be overwhelming if you're new to this. Start with something much milder and build your tolerance first.
Switching from smoking or vaping
→If you're coming from strong cigarettes, the intensity of Iceberg Black might seem appealing, but the nicotine delivery is very different through the gum. Start with a mid-strength pouch to get used to the format, then move to stronger options like this one.
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Frequently Asked Questions
Disclaimer: Nicotine products are intended for adult consumers only. No health claims. Check local regulations.
Two Wombats
Northerner UK
HAYYP
