VELO nicotine pouch cans use a twist-off lid that some first-time users find tricky. The can design includes a main twist lid for accessing fresh pouches and a secondary compartment in the lid for storing used pouches. This guide covers how to open your VELO can, use the waste compartment, and troubleshoot common issues.
How to Open a VELO Can: Step-by-Step
According to VELO's official guide, opening the can requires a simple counter-clockwise twist. Here's the process:
Opening the Main Lid
- Hold the can firmly - Grip the base of the can in your palm, keeping it steady
- Twist counter-clockwise - Turn the lid gently to the left (anti-clockwise)
- Pop off the lid - The lid will release once you've twisted past the resistance point
- Access your pouches - Fresh pouches are stacked neatly inside, ready to use
The lid has a slight resistance built in to prevent accidental opening in your pocket or bag. Don't force it - steady pressure while twisting does the job.
Visual Reference
Look for the small arrow indicators on the lid and base. These show the direction to twist for opening and closing. Arrows pointing opposite directions indicate an unlocked (open) position.
Understanding the VELO Can Design
VELO cans have two distinct sections:
| Section | Purpose | How to Access |
|---|---|---|
| Main compartment | Stores fresh pouches (20 per can) | Twist main lid counter-clockwise |
| Lid compartment | Temporary storage for used pouches | Lift small hinged section on top of lid |
According to Two Wombats' product guide, "most VELO cans include a clever storage compartment in the lid, ideal for stashing used pouches when you're on the go."
How to Use the Waste Compartment
The lid's waste compartment solves the problem of what to do with used pouches when no bin is nearby. According to VELO Ireland's disposal guide:
- Locate the hinged section - On top of the main lid, you'll find a smaller lid that flips open
- Lift the compartment lid - Press on the edge to pop it open
- Insert your used pouch - Drop it into the compartment
- Close the lid - Press down until it clicks shut
Waste Compartment Capacity
The catch-lid holds approximately 6-8 used pouches. According to SnusDaddy's usage guide, "a catch-lid can only store about 6 to 8 used pouches. Empty the catch-lid whenever you find a trash can, because used pouches can contaminate fresh pouches."
Good practice: empty the compartment at least once daily to keep the can fresh and hygienic.
VELO vs VELO Plus: Can Differences
If you've used both VELO and VELO Plus, you may have noticed design differences. According to MyNicco's comparison, VELO Plus features "a hinged lid that includes a built-in waste compartment" as a key improvement.
| Feature | Standard VELO | VELO Plus |
|---|---|---|
| Main lid | Twist-off | Twist-off |
| Waste compartment | Basic flip-top | Enhanced hinged design |
| Capacity | 20 pouches | 20 pouches |
| Compartment access | Lift tab | Hinged lid |
Both designs work similarly for the main lid - counter-clockwise to open, clockwise to close. The Plus version simply has a more refined waste compartment that's easier to access repeatedly.
Common Problems and Solutions
Lid Won't Twist Open
Cause: Gripping the lid and base together, so both rotate simultaneously.
Solution: Hold the base firmly against a flat surface or your palm. Only the lid should move. Apply steady pressure rather than jerky movements.
Lid Feels Stuck
Cause: New cans have tighter seals for freshness. Temperature changes can also affect plastic flexibility.
Solution: Warm the lid slightly in your hands for 10-20 seconds. This makes the plastic more pliable. Then twist with steady pressure.
Waste Compartment Won't Open
Cause: Residue from used pouches can create mild stickiness.
Solution: Use a fingernail or thin object to lift the edge of the compartment lid. Clean any residue with a dry cloth or tissue.
Lid Cross-Threaded
Cause: Closing at an angle causes the threads to misalign.
Solution: Don't force it closed. Remove the lid completely, align it straight, and twist gently clockwise. You should feel the threads catch smoothly.
Keeping Your VELO Can Fresh
The twist lid serves a purpose beyond access - it keeps pouches moist and fresh. According to Northerner's VELO guide, proper can maintenance extends pouch quality:
- Always close properly: Twist until you feel the seal engage
- Empty waste compartment regularly: Used pouches can dry out and affect fresh ones
- Store at room temperature: Extreme heat or cold affects moisture levels
- Keep can upright: Prevents moisture pooling at one end
Storage Timeline
Unopened VELO cans maintain freshness for the duration printed on the packaging (typically 12+ months from manufacture). Once opened, use within 2-3 weeks for optimal moisture and flavour. Pouches remain usable longer but may dry out, reducing flavour intensity.
How to Use VELO Pouches After Opening
Once you've opened the can, using the pouches is straightforward. According to VELO UK:
- Take one pouch - Remove a single pouch from the can
- Position under your lip - Tuck it between your upper lip and gum
- Experience the tingling - Initial tingling is normal - it's the nicotine releasing
- Leave for up to 30 minutes - The pouch works passively; no chewing needed
- Dispose properly - Use the waste compartment or a bin
For first-time users, start with lower strength options (4mg or 6mg) to gauge your tolerance before moving to stronger variants.
Frequently Asked Questions
How do you open a VELO can?
Hold the base of the can firmly and twist the lid counter-clockwise (to the left). The lid will release once you twist past the built-in resistance point. Look for arrow indicators on the lid and base showing the direction to twist.
Which way do you twist to open VELO?
Counter-clockwise (anti-clockwise or left). This is the same direction as opening most jars. To close, twist clockwise (to the right) until you feel the seal engage.
What is the compartment on top of the VELO lid for?
The small compartment on top of the VELO lid is a waste compartment for temporarily storing used pouches. It holds 6-8 used pouches. Lift the hinged section to access it, then empty into a bin when convenient.
Why won't my VELO can open?
Most likely you're gripping both the lid and base together, causing both to rotate. Hold the base firmly against a flat surface and only twist the lid. New cans may have tighter seals - warm the lid in your hands briefly to help.
How often should I empty the waste compartment?
Empty the waste compartment at least once daily or whenever you find a bin. The compartment holds 6-8 pouches maximum. Used pouches can create moisture and residue that may affect fresh pouches if left too long.
Can I put used VELO pouches back with fresh ones?
No. Used pouches should go in the waste compartment only, not back into the main compartment with fresh pouches. Used pouches contain saliva residue that could contaminate unused pouches and affect their quality.
Is the VELO can childproof?
No. While the twist mechanism provides some resistance, VELO cans are not designed as child-resistant packaging. Keep all nicotine pouches out of reach of children and pets. Nicotine is toxic if ingested.
What's the difference between VELO and VELO Plus cans?
Both use twist-off main lids. VELO Plus has an enhanced hinged waste compartment that's easier to access repeatedly. The main opening mechanism is identical - counter-clockwise to open, clockwise to close.
How do I know if my VELO can is sealed properly?
A properly sealed can feels firm when you try to twist it open - there's built-in resistance. If the lid spins freely without resistance, the seal isn't engaged. Remove the lid and re-align it straight before twisting closed.
Can I reuse VELO cans for other purposes?
Yes. Empty VELO cans work well for storing small items like coins, pills, earbuds, or other small objects. Clean thoroughly with soap and water first. The waste compartment adds useful divided storage.
The Bottom Line
Opening a VELO can is simple once you know the technique: hold the base firmly, twist the lid counter-clockwise. The built-in waste compartment handles used pouch storage when you're away from bins. Keep the main lid sealed properly between uses to maintain pouch freshness.
If the lid feels stuck, warming it briefly in your hands usually helps. Empty the waste compartment daily to keep everything hygienic. The can design is practical once you're familiar with it.

